Label Printer
DEC 13, 2017

Top 9 Questions to Ask Before Committing to a Label Printer

Your label printer is a business partner crucial to ensuring the quality of your final product. Your packaging determines your shelf appeal and reinforces your brand; and you shouldn’t trust just anyone with this responsibility. Just like any business partnership, do your research to find the label supplier that’s right for you. 

Following is a list of top questions to ask before committing to a label printer: 

1. What Do You Need From a Label Printer?

Consider the stage of your own business and what you will need from a label printer. Is this your first time working with a label printer? If so, you might require a printer that can provide a high level of guidance and advice. You’ll want someone comfortable working with startups and with the ability to recommend appropriate printing techniques and materials for your project. Or, you might be an expert in labels and just need someone able to follow your specifications. 

2. How Big is Your Potential Label Printer?

Most label printers have a minimum label order. Are your quantities large enough? Or are they too big? You want someone large enough to give you the attention and support you need, but not so large that they see you as small fish. If you require a lot of labels, you will need a printer that has the equipment, manpower, and time to print your project. 

3. What Capabilities Do They Offer?

Does your label printer offer flexographic printing? Digital printing? Screen printing?  All of the above? Think about the embellishments you might want such as embossing and foil stamping – make sure your printer offers them. Do they only print pressure sensitive labels?  Or can they provide shrink sleeves, hang tags, pouches, extended content labels and other flexible packaging as well?  Their selection of inks, foils, label stock, adhesives, varnishes and laminations should be wide enough to engineer the perfect printed packaging piece for you. 

4. Are They Established and Experienced?

How long has your label printer been in business? It’s a good idea to go with someone who is well established; not only will they be more experienced, but they will also be more likely to stay in business. Also, do they hold any certifications such as ISO 13485 or GMI?  A third party certification serves as a proven credential, as it is an independent verification against recognized standards. If they are local to you, you might consider visiting the offices and getting a tour of the presses; a physical visit can give you the confidence that your printer is an established and integral part of the community. 

5. What is Their Turnaround Time?

How fast do you need your labels? Make sure to get an accurate estimate of the turnaround time from your label printer. Turnaround time will usually start only after you’ve placed your order. Be sure to contact your printer well in advance if you need to spend time discussing your options or finalizing your art before placing your order. Also be sure to discuss any extra time that might be required for things like press proofs and shipping. 

6. Do They Exhibit Innovation and Have Ideas?

As a business partner, your label printer should exhibit the same commitment to innovation and new ideas that you do. They should demonstrate this within their own company through reinvestment in the business through new technologies and equipment and through dedication to offering new and exciting products and techniques. They should also be willing to collaborate with you to come up with creative solutions to your label challenges. 

7. What Questions Do They Have for You?

When starting a new project your printer should gather some basic information from you to engineer your label the correct way. For example, they will want to know how you will be applying your labels, by hand or machine? What type of surface will it be applied to, glass, or plastic? What are the application conditions, cold or hot? Are there any regulatory requirements to which you need to comply?  As in a good interview, the questions and answers will flow both ways. 

8. Are Your Communication Styles Compatible?

Think about your preferred contact method and make sure you will be able to communicate with your printer. If you prefer phone or email make sure they will consistently be available to you that way. While you shouldn’t make this decision based on emotions, this is the time to see how well you ‘click’ with your printer. You’ll be able to tell from their communication style if they value your time and are committed to giving you quality service. 

9. Do They Have Good References and Samples?

Ask peers within your industry for references. Chances are someone knows a good printer and can steer you away from a questionable one. Once you have a good reference, check out the printer’s website and ask them for samples. They should be able to show you relevant samples of their work that demonstrate the quality and styles they are capable of. 

A good label printer will take the time to get to know you and your business. They will talk with you, not down to you, and provide resources to help you make educated decisions about your label project. Like any relationship, compatibility between character, personality, and best practices will make working together with your label printer a pleasure, and both parties can enjoy a mutually beneficial, long-term partnership. 

At Gintzler International, a Resource Label Group Co., our employees are experts at creating innovative label and package identification solutions.  We offer consultative services, and want to be an extension of our customers’ in-house resources, providing a depth of knowledge, expertise, and on-target solutions that address clients’ current and future business needs.  Contact us at sales@gintzler.com for more information. 

The original version of the article is available at http://www.advancedlabelsnw.com/blog/10-questions-to-ask-before-committing-to-a-label-printer.

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